Terms of Service

WillWorx Terms of Service

Important Notice

Please take the time to read these Terms of Service carefully. By using WillWorx, you confirm your agreement to these terms. If you do not accept them, you should stop using the platform immediately.

Agreement to Terms

By accessing or using the WillWorx Estates Ltd. platform (“WillWorx”, “we”, or “our”), you enter into a legally binding agreement with us. These terms govern your use of our online will creation service. If you disagree with any part of these terms, you must discontinue use of our service.

What We Offer

WillWorx provides a digital platform designed to guide you through the process of creating a will. Our aim is to simplify this process and provide helpful explanations along the way. However, our service is educational and document-focused, not a substitute for legal advice. We strongly recommend that users consult a qualified solicitor to review their documents and ensure all legal requirements are met.

Legal Advice Disclaimer

WillWorx is not regulated by the Solicitors Regulation Authority (SRA). Using our platform does not establish a legal or advisory relationship between you and WillWorx Estates Ltd., or any of our team members. While we strive to make the process as clear and user-friendly as possible, we do not provide legal advice, and you remain responsible for ensuring that your will meets the requirements of the law in your jurisdiction.

Eligibility to Use Our Service

To use WillWorx, you must:

  • Be at least 18 years old.
  • Be a resident of the United Kingdom.
  • Possess the mental capacity to create a legally valid will.

If you do not meet these requirements, you are not permitted to use our service.

Validity of Your Will

The legal effectiveness of your will depends on accurate execution and witnessing in accordance with the laws of your jurisdiction. While we provide guidance on these steps, it remains your responsibility to ensure that all requirements are fulfilled. Key aspects such as providing truthful and accurate information about your personal details, assets, beneficiaries, and executors are crucial. We cannot be held responsible for invalid documents arising from incomplete or incorrect information provided by you.

Limitations of Our Service

Our platform generates documents based entirely on the information you provide. We do not verify the details you input, and as such, the responsibility for accuracy lies with you. WillWorx does not:

  • Guarantee that your will reflects all legal requirements or your specific intentions.
  • Update your will in response to changes in the law or your personal circumstances.
  • Assist with the execution or witnessing of your will.

You are encouraged to review the instructions provided and seek professional advice if you are unsure about any aspect of the process.

Risk and Liability

WillWorx operates as an educational and document-generation tool. We do not guarantee that the documents produced will be legally enforceable in all circumstances. You acknowledge and accept that:

  • Errors or omissions in the information you provide may impact the validity of your will.
  • Proper execution and witnessing are essential to the legal standing of your will.
  • You bear responsibility for maintaining the accuracy and relevance of the information included in your will.

WillWorx’s liability for any claims is limited to the total fees you have paid us in the 12 months preceding the claim. We are not responsible for indirect or consequential losses arising from your use of our platform.

Accessing Our Platform

We provide access to our service on an “as-available” basis. While we strive to maintain continuous access, we cannot guarantee that our platform will always be free from interruptions or technical issues. By using WillWorx, you accept that some disruption may occur.

Payment and Refunds

Our service may require payment to generate your final document. Payments are non-refundable unless expressly stated otherwise. Completion of your document is contingent upon payment and verification of your identity, which helps ensure the integrity of the service.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our service will be resolved exclusively in the courts of England and Wales.

Updates to These Terms

We reserve the right to modify these Terms of Service at any time. Any updates will take effect upon posting to our platform, with significant changes notified to you via email. Your continued use of our service after updates are posted constitutes your acceptance of the revised terms.

Data Protection

We take the protection of your personal information seriously. By using WillWorx, you consent to the processing of your data as outlined in our Privacy Policy, which can be accessed on our website.

Termination

We reserve the right to suspend or terminate your access to WillWorx for any breach of these terms or other valid reasons. Such actions may be taken without prior notice.

Severability

If any part of these terms is found to be unenforceable or invalid, the remaining terms will continue to apply in full force.

By using WillWorx, you confirm that you have read, understood, and agreed to these Terms of Service. For further enquiries, please contact us at info@willworx.co.uk.

WillWorx Estates Ltd. 2c Angel Pavement, 145-147 Fore Street Exeter, Devon, EX4 3AN

Last Updated: 28 January 2025